![]() Personal contacts and calendar appointments that are not synced with an online source such as Microsoft Exchange, Gmail, or Yahoo! Mail.BBM contacts and groups (BBM 6.2 or earlier).Music, pictures, and videos stored on the built-in media storage.If the backup file is from a smartphone is running BlackBerry Device Software 5.0 to 7.1 the following can be restored: Types of information that can be restored to a BlackBerry 10 smartphone For more information, see KB85867 - End of Life (EOL) of Infrastructure Services for BlackBerry 7.1 OS and earlier, BlackBerry 10 software, BlackBerry PlayBook OS 2.1 and earlier versions: As of this date, devices running these legacy services and software through either carrier or Wi-Fi connections are no longer expected to reliably function, including data, phone, SMS, and 9-1-1 functionality. Note: the BlackBerry services we had chosen to extend as an expression of thanks to our loyal partners and customers, are no longer available as of January 4, 2022. Note: BlackBerry Desktop Software, including Desktop Manager and Link, has reached its End of Sales and Support Date.įor more information on Software Support Life Cycle, visit and expand Software applications. Device Settings and Local Contact/Calendar Data (Enterprise) - System settings and organizer information stored in device memory for apps such as Contacts, Calendar, Remember, etc.Media (Enterprise) - Pictures, videos, and music.High scores, game progress, application settings, etc. ![]()
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